Shipping policy
SHIPPING AND DELIVERY
We aim to ship orders the same business day, but some orders may take up to 5 business days to dispatch. This timeframe is subject to change due to the nature of production and high order volumes.
All orders are shipped via a pre-paid, traceable, and secure delivery method. Shipping times refer to the date of dispatch, not the date the order was placed.
Shipping times and costs will vary depending on your delivery location and chosen shipping method.
AUSTRALIA
Chapter 42 offers multiple shipping options within Australia from our local facilities. These options can be viewed during checkout.
Delivery times will vary depending on the service you choose.
Australia Post:
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Flat Rate – $10
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Express – $15
Please note: The above shipping costs are based on current exchange rates and may fluctuate. The listed delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
UNITED KINGDOM (UK)
Chapter 42 offers multiple shipping options for customers in the UK from our facilities. These can be viewed during checkout.
Please note: Import taxes and duties into the UK are the responsibility of the customer.
Delivery times will vary depending on the service you choose.
Please refer to the table below to view available shipping options and estimated delivery times.
The above shipping costs are based on current exchange rates and may fluctuate. Delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
EUROPEAN UNION (EU)
Chapter 42 offers multiple shipping options to the EU from our facilities in Australia.
Delivery times will vary depending on the service you choose.
Note: Customers are responsible for import fees, which must be settled directly with your local customs office before delivery.
Please refer to the table below to view available shipping options and estimated delivery times.
Shipping costs are based on current exchange rates and may fluctuate. Delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
UNITED STATES OF AMERICA (USA)
Chapter 42 offers multiple shipping options to the USA from our facilities in Australia. Please note that due to some products being manufactured in China, customers may be liable for import tariff charges upon delivery.
Delivery times will vary depending on the service you choose.
Please refer to the table below to view available shipping options and estimated delivery times.
Shipping costs are based on current exchange rates and may fluctuate. Delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
CANADA
Chapter 42 offers multiple shipping options to Canada from our facilities in Australia.
Delivery times will vary depending on the service you choose.
Please refer to the table below to view available shipping options and estimated delivery times.
Shipping costs are based on current exchange rates and may fluctuate. Delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
NEW ZEALAND
Chapter 42 offers multiple shipping options to New Zealand from our facilities in Australia.
Delivery times will vary depending on the service you choose.
Please refer to the table below to view available shipping options and estimated delivery times.
Shipping costs are based on current exchange rates and may fluctuate. Delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
ASIA
Chapter 42 offers multiple shipping options to Asia from our warehouse in Australia.
Delivery times will vary depending on the service you choose.
Please refer to the table below to view available shipping options and estimated delivery times.
Shipping costs are based on current exchange rates and may fluctuate. Delivery times are estimates only and not guaranteed by our freight partners or Chapter 42.
COMMUNITY SUPPORT
As we grow, we aim to continually improve our service and your shopping experience.
If there’s an area we can improve on—or if your location is not yet eligible for delivery—please reach out to us at:
📧 info@thechapter42.com
